This Refund Policy explains how SERPRadar handles refunds, cancellations, renewals, billing errors, and payment disputes.
By purchasing a paid SERPRadar plan, you agree to this policy.
Paid SERPRadar plans may renew automatically according to the billing period shown at checkout or inside the product. You are responsible for canceling before the next renewal date if you do not want the subscription to continue.
Canceling a subscription stops future renewals. It does not automatically refund charges for the current or previous billing periods.
You may request a refund within 7 days of the initial paid purchase if you are not satisfied and your account has not materially used paid features, exported substantial data, abused the service, violated our Terms of Service, or triggered a payment dispute.
Refunds for renewal payments are generally not provided unless required by law or unless there was a clear billing error, duplicate charge, or service access issue caused by SERPRadar.
We may deny refund requests involving excessive use, abuse, account sharing, policy violations, chargebacks, or attempts to obtain paid data without payment.
The following are generally non-refundable:
If you believe you were charged incorrectly, contact us as soon as possible with the account email, invoice or transaction ID, charge date, and a short description of the issue.
If we confirm a duplicate charge, incorrect amount, or access failure caused by SERPRadar, we will correct the issue or provide an appropriate refund or credit.
Email [email protected] with:
We aim to review refund requests within a reasonable time. Approved refunds are returned to the original payment method when possible. Payment processors and banks may take additional time to post the refund.
Please contact us before opening a chargeback so we can investigate and resolve the issue. Chargebacks may result in account suspension while the dispute is reviewed.
We may update this Refund Policy from time to time. The latest version will be posted on this page.
Billing and refund questions can be sent to [email protected].
